Enterprise Platforms & Operations

The internal systems a business actually runs on

SaaS platforms, support deflection, HR and talent screening, incident response, industrial IoT and platform engineering: the operational layer where agentic automation pays for itself fastest.

52%

ROUGE summarization quality score

Self-serve

internal Q&A replacing manual doc search

2.5x

spike in user retention (89% recall / 75% precision)

92%

recall on invalid/anomalous event detection

10 engagements in Enterprise Platforms & Operations

LLM Fine-Tuning & RAG for Enterprise Knowledge WorkFine-tuning a model to summarize support tickets and building a RAG chatbot over years of internal documentation, for two separate enterprise teams.Read more LLM Fine-Tuning & RAG for Enterprise Knowledge WorkCustomer Support / Internal Engineering

Behavioral & Event-Data Predictive ModelingPredicting which users are about to churn and catching invalid events before they reach downstream analytics, for an EdTech platform and a high-frequency data operation.Read more Behavioral & Event-Data Predictive ModelingEdTech / Data Operations

Cloud Cost & Edge Infrastructure OverhaulMoving a mobile platform to the network edge and right-sizing always-on compute for a research operation, cutting infrastructure spend by more than half.Read more Cloud Cost & Edge Infrastructure OverhaulMobile / Quant Research

Legacy Platform Modernization & Real-Time CollaborationRebuilding a 4D desktop app and a separate PHP site into one cloud platform, where staff edit the same live record together in real time.Read more Legacy Platform Modernization & Real-Time CollaborationEvents Operations

Enterprise Real-Estate Platform DesignDesigning one real-estate management product, standardized and scalable, used consistently across a global institutional operator's 300-plus operating ventures.Read more Enterprise Real-Estate Platform DesignReal Estate

Rental Auction Marketplace MVP for the UAEDefining the MVP, feature roadmap and design for a rental auction marketplace built by first-time founders entering the UAE and MENA.Read more Rental Auction Marketplace MVP for the UAEReal Estate / PropTech

SRE Incident Response AgentOn-call engineers spend the first 10–15 minutes of any incident just gathering context before they can start fixing anything.Read more SRE Incident Response AgentDevOps & Platform Engineering

Support Deflection AgentA growing support queue is dominated by repeat questions already answered in docs, but customers still open tickets because search doesn't surface the right answer.Read more Support Deflection AgentB2B SaaS

Recruiting Screening AgentRecruiters manually screen hundreds of resumes per role against a rubric, with inconsistent standards across reviewers and slow time-to-first-response.Read more Recruiting Screening AgentHR & Talent

Predictive Maintenance AgentMaintenance teams run fixed schedules or wait for breakdowns, because reading raw sensor telemetry for early failure signs isn't something a technician has time for per-machine, per-shift.Read more Predictive Maintenance AgentManufacturing & Industrial IoT

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